Q1. How long does it take for goods to be shipped?
A: If adequate stocks are available, products can be delivered in 1 day. Otherwise, for sample orders, normal samples can be sent in 3-5 days; for large quantity orders, products will depart from Shenzhen /Guangzhou/Zhongshan within 15-20days after the deposit is received.
Q2. How can I contact you?
A: Leave a message on our website, or email us, and we will reply to you ASAP.
Q3. Do you have any MOQ limit for the products order?
A: Yes, products can be customized according to your requirements, such as logo printing, and package printing. MOQ will be different depending on the products available or not.
Q4. What about the warranty? What if the products go wrong?
A: All our products provide 1-5 years warranty, should you have any problems, please contact us directly and we will do our best to solve them.
Q5. How long should your products serve?
A: The lifespan of products is decided by the quality of the power supply and chip. With good chips and power, our producs can serve 30,000 to 50,000 hours.
Q6.Do you sell accessories?
A: Yes, all accessories can be sold, please contact us for further details.
Q7. How do you control the quality?
A: All raw materials are sourced by professional buyers, and a standardized and scientifically Quality Controlled Process is in place and strictly executed. In this way, we can promise our customers that AIER can be trusted.
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